Help Scout
Help Scout is a customer support platform that offers a range of tools to empower teams and enhance the customer experience. The platform includes features such as a shared inbox, live chat, self-service knowledge base, and proactive messaging to help teams deliver personalized and efficient support. Help Scout emphasizes the importance of a personal touch in customer service, integrating AI tools in a supportive way rather than allowing AI to dominate the customer experience. It caters to a variety of industries with a focus on maintaining outstanding support that prioritizes both the team and the customer.
Web applications • Email • Cloud • Help desk • customer support
Senior Frontend Engineer
February 18
Help Scout
Help Scout is a customer support platform that offers a range of tools to empower teams and enhance the customer experience. The platform includes features such as a shared inbox, live chat, self-service knowledge base, and proactive messaging to help teams deliver personalized and efficient support. Help Scout emphasizes the importance of a personal touch in customer service, integrating AI tools in a supportive way rather than allowing AI to dominate the customer experience. It caters to a variety of industries with a focus on maintaining outstanding support that prioritizes both the team and the customer.
Web applications • Email • Cloud • Help desk • customer support
📋 Description
• Play a pivotal role in building for 12,000+ customer-centric businesses. • Craft delightful user experiences with clean, efficient, and high-performance software. • Utilize JavaScript and modern frontend technologies to deliver exceptional UI/UX.
🎯 Requirements
• Exceptional frontend engineer with passion for crafting user interfaces. • Keen eye for design details, collaborative with designers. • Friendly, humble, and ready for challenges. • Focus on personal growth and feedback. • Clean and maintainable code; pride in codebases. • Experience or adaptability to remote work.
🏖️ Benefits
• Healthcare coverage • Wellness resources • Additional perks
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🇺🇸 United States – Remote
💵 $130k - $210k / year
💰 Seed Round on 2013-01
⏰ Full Time
🟠 Senior
💻 Frontend Engineer
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