Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 25,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites.
Dental Supplies and Medical Supplies
10,000+ employees
4 days ago
๐บ๐ธ United States โ Remote
๐ต $34.5k - $53.9k / year
โฐ Full Time
๐ข Junior
๐ Customer Support
๐ซ๐จโ๐ No degree required
๐ฆ H1B Visa Sponsor
Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 25,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites.
Dental Supplies and Medical Supplies
10,000+ employees
โข The Medical Sales Support Representative serves as the first point of contact for Field Sales Consultants (FSCs) and Regional Sales Managers (RSMs) regarding customer support functions. โข Provides outstanding customer service to the FSCs regarding orders, returns, account inquiries, and addressing customer concerns. โข Receives telephone calls from FSCs to answer inquiries on various issues, including orders, bills, and shipments. โข Issues return authorizations, credits, and traces customer order shipments. โข Interacts with RSMs regarding FSC and customer related issues. โข Evaluates, analyzes, and resolves FSC concerns. โข Maintains special pricing upon request from the FSC. โข Interacts with Distribution Centers regarding post-order inquiries. โข Applies customer credit card payments, spreads unapplied cash and credits as requested by the FSC.
โข Good telephone etiquette โข Ability to answer a high volume of calls โข Effective dispute resolution โข Ability to learn applicable computer systems
โข Medical, Dental, and Vision Coverage โข 401K Plan with Company Match โข PTO โข Paid Parental Leave โข Income Protection โข Work Life Assistance Program โข Flexible Spending Accounts โข Educational Benefits โข Worldwide Scholarship Program โข Volunteer Opportunities
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