IAM Operations Lead

6 days ago

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Description

• To coordinate a key team responsible for the security and smooth operation of our Identity and Access Management (IAM) environment! • This leader will be responsible for an international team of guides that seeks incidents, problems, tasks, and patching for a diverse set of IAM services, including Ballpoint, Active Directory, Azure AD, certificate management, and Privileged Access Management (PAM). • Own the team in responding to security incidents related to IAM systems, including user access issues, suspicious activity, and potential breaches. • Conduct detailed investigations to identify root causes and implement corrective actions to prevent future incidents. • Develop and maintain an effective incident response plan for IAM systems. • Lead a team of IAM specialists responsible for day-to-day operations, problem resolution, and task fulfillment within SailPoint, Active Directory, Azure AD, certificate management, and PAM systems. • Ensure the team has the understanding of the comprehensive procedures for IAM operations, ensuring efficient user provisioning, access management, and lifecycle processes. • Define, Monitor and analyze IAM system performance metrics, identifying and resolving operational issues.

Requirements

• Knowledge of established processes in IAM, frameworks, and methodologies (e.g., NIST 800-53) is critical. • Have in-depth knowledge of SailPoint, Active Directory, Azure AD, certificate management solutions, and PAM systems. • Keep up-to-date with the latest security vulnerabilities and patches related to these IAM services. • Work closely with other security teams to ensure comprehensive security controls for user access and entitlements. • Experience with GMP documentations and processes such as change request. • Develop a high-performing team environment that prioritizes, security and operational efficiency. • Provide clear direction and support to team members, ensuring they have the knowledge and resources to excel in their roles. • Communicate effectively with collaborators at all levels, including business leaders, IT operations, and security teams. • Develop and deliver training programs to educate users and team members on IAM processes and recommended security approaches.