hims & hers
Hims & Hers is a 100% online healthcare platform that provides personalized care and consultation for sexual health, hair regrowth, weight loss, skincare, and mental health. With over 2 million subscribers, Hims & Hers connects patients with licensed healthcare professionals, offering prescription medications and ongoing support delivered directly to their doors. The platform aims to make healthcare accessible, affordable, and discreet, ensuring that users can manage their treatment conveniently through an app.
Clinical Quality Analyst - Nurse Practitioner
March 19
hims & hers
Hims & Hers is a 100% online healthcare platform that provides personalized care and consultation for sexual health, hair regrowth, weight loss, skincare, and mental health. With over 2 million subscribers, Hims & Hers connects patients with licensed healthcare professionals, offering prescription medications and ongoing support delivered directly to their doors. The platform aims to make healthcare accessible, affordable, and discreet, ensuring that users can manage their treatment conveniently through an app.
📋 Description
• Monitor clinical quality through evaluation of completed clinical visits against approved clinical guidelines • Participate in ongoing quality improvement processes (i.e., reconsideration flow) • Demonstrate expertise in correlating data trends to implementation of clinical practice behaviors • Collaborate with key internal clinical and business operations team members for strategic direction and operational logistics of new clinical initiatives • Maintain consistent communication with key internal stakeholders • Maintain highly organized and accurate documentation on all quality metrics and performance improvement initiatives • Perform research and documentation for service expansions • Other duties as needed
🎯 Requirements
• Nurse Practitioner with 5+ years of experience in healthcare field • Working knowledge of clinical best practices and performance improvement • Creative and practical operationalization of clinical services/care • Familiarity with relevant tools and programs (i.e. Epocrates, Excel) • Self-starter aptitude and ability to work independently: you’ll be working in a fast-paced environment and managing competing priorities • Willingness to grow, learn, and work as a member of a cross-functional team • Past experience in Clinical Quality & Clinical Education is helpful but not required • Bilingual (Spanish) a plus
🏖️ Benefits
• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats
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