Senior Manager - Product Management - Customer Experience

October 11

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The Home Depot

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retail • home improvement • customer service

10,000+

💰 Debt Financing on 2007-07

Description

• The Product Management Sr. Manager is responsible for attracting, retaining and developing top talent. • Focuses on guiding and executing the delivery of business value to drive sales, improve efficiency and improve customer satisfaction through the production of quality products. • Leads the strategy to deliver quality products that add value. • Must exhibit the ability to lead managers and their teams and drive change management and process improvement.

Requirements

• Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • 6-8 years of relevant work experience. • Mastery of working as a Product Manager in a modern software development based enterprise environment and overseeing multiple products. • Mastery of modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development and continuous deployment. • Proficiency in communicating with and influencing functional and technical team members at all levels in the organization. • Proficiency in creating, prioritizing and accepting user stories. • Proficiency in conducting user research and testing to understand needs. • Proficiency in conducting competitive research and analysis. • Proficiency in guiding more junior team members through Product Management fundamentals in a professional setting. • Proficiency in managing and growing team members in a professional setting.