Fraud Operations Analyst

September 13

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Hopper

WebsiteLinkedInAll Job Openings

airfare and analytics

201 - 500

💰 $96M Venture Round on 2022-11

Description

• Oversee operational aspects of the fraud team • Manage customer success communication regarding fraud requests • Maintain relationships with third-party fraud vendors • Lead and coordinate fraud prevention projects and measures

Requirements

• Bachelor's degree in a related field • Proven experience in fraud prevention or related roles • Proficiency in project management methodologies and tools • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions • Excellent communication skills, both written and verbal, for effective customer interactions and vendor relationships • Familiarity with fraud detection software, tools, and industry best practices • Detail-oriented with a commitment to maintaining data confidentiality and integrity • Ability to adapt to a fast-paced, evolving environment and work well under pressure • Experience in the payment, e-commerce or travel industry is a plus

Benefits

• Well-funded and proven startup with large ambitions, competitive salary • Unlimited PTO • WeWork All Access Pass OR Work-from-home stipend • An entrepreneurial culture where pushing limits and taking risks is everyday business • Open communication with management and company leadership • Small, dynamic teams = massive impact