Fraud Operations Analyst

September 13

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Logo of Hopper

Hopper

airfare and analytics

201 - 500

πŸ’° $96M Venture Round on 2022-11

Description

β€’ Oversee operational aspects of the fraud team β€’ Manage customer success communication regarding fraud requests β€’ Maintain relationships with third-party fraud vendors β€’ Lead and coordinate fraud prevention projects and measures

Requirements

β€’ Bachelor's degree in a related field β€’ Proven experience in fraud prevention or related roles β€’ Proficiency in project management methodologies and tools β€’ Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions β€’ Excellent communication skills, both written and verbal, for effective customer interactions and vendor relationships β€’ Familiarity with fraud detection software, tools, and industry best practices β€’ Detail-oriented with a commitment to maintaining data confidentiality and integrity β€’ Ability to adapt to a fast-paced, evolving environment and work well under pressure β€’ Experience in the payment, e-commerce or travel industry is a plus

Benefits

β€’ Well-funded and proven startup with large ambitions, competitive salary β€’ Unlimited PTO β€’ WeWork All Access Pass OR Work-from-home stipend β€’ An entrepreneurial culture where pushing limits and taking risks is everyday business β€’ Open communication with management and company leadership β€’ Small, dynamic teams = massive impact

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