Customer Onboarding Specialist

October 10

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Hostaway

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Description

• As a Customer Onboarding Specialist, you will be instrumental in the first stages of our customer’s journey. • You will ensure that new clients are transitioned smoothly onto our platform. • This position requires a deep understanding of customer engagement and a passion for delivering outstanding service. • You will become an expert user of all Hostaway products. • We need Customer Onboarding Specialists who have native level proficiency in Spanish.

Requirements

• At least 2 years of experience in customer onboarding or customer success within the SaaS industry. • Native-level fluency in Spanish and professional proficiency in English are mandatory. • Proven ability to manage multiple onboarding projects simultaneously while maintaining sharp attention to detail. • Strong interpersonal skills and the ability to create a positive first impression with new customers. • Excellent communication, presentation, and training skills. • Ability to quickly adapt to new technologies and continuously update skills in a fast-paced environment. • Strong problem-solving skills and the ability to think critically.

Benefits

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant. • 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. • Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. • Values-Driven Leadership: Our Core Values are not just words we’ve written. • Professional Growth: Our rapid growth offers unparalleled learning opportunities and career advancement. • Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms. • Geographic Specific Benefits: We offer different country-specific benefits such as Health Insurance. • Dynamic Team Culture: Our diverse and international culture fuels our innovation and creativity.