Key Account Manager

April 1

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IBM

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At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you.

Cloud • Mobile • Cognitive • Security • Research

10,000+ employees

Founded 1911

📋 Description

• Drive growth, increase revenue, and ensure client satisfaction. • Building and maintaining trusting relationships with key partners. • Developing and executing strategic marketing and account plans to drive sales. • Collaborating with internal teams to ensure smooth operations and service delivery. • Acting as the main point of contact for partner issues. • Managing projects, ensuring resources, timelines, and communication are well-coordinated. • Monitoring key account performance, preparing reports, and delivering insights to partners and internal stakeholders.

🎯 Requirements

• Some experience in account management, sales, marketing, or a similar customer-focused role. • A strong client relationship mindset, with excellent communication and interpersonal skills. • A solid understanding of (or willingness to learn) sales metrics, performance analysis, and strategic planning. • Strong problem-solving abilities, commercial awareness, and a results-driven approach. • Project management skills, with the ability to prioritize, multitask, and meet deadlines. • A willingness to learn and grow within a fast-paced, collaborative environment. • IT proficiency, including experience with CRM systems, PowerPoint, Excel, and Power BI (or a willingness to learn them).

🏖️ Benefits

• Your leave entitlement starts at 32 days and increases the longer you’re with us – we love to reward loyalty • Take any day off during the week of your birthday to celebrate the occasion • We know no-one plans on getting sick, but believe it’s important you can focus on resting and recuperating when you do • To let you spend more time getting to know your new addition • To support you through some of life’s toughest times • To support you through some of life's most difficult times • Save money, stay fit and help save the planet • Confidential external support when facing challenges, whether personal or professional, for you and your family • To help you save for your future • Help us grow by referring great talent to Snappy. If we hire them, we pay you £1000. • Depending on your role, you could be eligible for a performance-related bonus or share options