Container Shipping β’ Container Terminals β’ Retail β’ Manufacturing β’ Offshore
10,000+
September 25
πΊπΈ United States β Remote
π΅ $95k - $110k / year
β° Full Time
π‘ Mid-level
π Senior
π§βπ§ Technical Account Manager
Container Shipping β’ Container Terminals β’ Retail β’ Manufacturing β’ Offshore
10,000+
β’ The Technical Client Partner is both a business & technology partner with a deep understanding of complex integration solution design and execution. β’ Proactively engage in large scale customer onboarding projects to align customer and platform requirements with Integration solutions (EDI & API). β’ Contribute to and support the long-term integration strategy and governance of both onboarding & integration processes. β’ Co-create and promote Go-To-Market material and integration solution visibility. β’ Establish a network across platforms and business line stakeholders to streamline customer onboarding and improve integration scalability. β’ Collaborate closely with various teams to solve challenging customer requirements with integration solutions. β’ Support Integration product development and standardization with critical business insights and customer/user feedback. β’ Partner with Platform/Tech partners to install mechanisms that bring stability to customer onboarding and integrations. β’ Build and maintain strong relationships with key internal stakeholders for all (XbM) business lines within the region. β’ Facilitate EDI/API capability knowledge and growth across the Demand Management team to improve the customer and user experience.
β’ Bachelor's degree in Business, Supply Chain Management, Information Systems, or a related field. β’ Proven experience in a similar role, with a strong background in Supply Chain/B2B/EDI implementation and management within the logistics domain. β’ In-depth knowledge of EDI standards (e.g., ANSI X12, EDIFACT), protocols (e.g., AS2, FTP), and data formats (e.g., XML, JSON). β’ Familiarity with EDI software tools and platforms, such as EDI translators, mapping software, and VANs (Value-Added Networks). β’ Excellent analytical, problem-solving, and project management skills, with the ability to prioritize competing demands in a fast-paced environment. β’ Strong communication and interpersonal skills, with the ability to effectively engage with technical and non-technical stakeholders at all levels of the organization. β’ Certification in EDI or relevant professional credentials (e.g., Certified EDI Professional, Certified Supply Chain Professional) is a plus.
β’ Medical β’ Dental β’ Vision β’ 401k + Company Match β’ Employee Assistance Program β’ Paid Time Off β’ Flexible Work Schedules (when possible) β’ And more!
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