Senior Design Manager - Growth Onboarding
December 20
Description
• You’re looking to join a customer and product focused company where you’ll support a team of talented designers as you deliver the best product possible to help a mission driven organization Grow Better. • Be able to work where and how you work best: at home, the office, or any mix of both. • The Growth Product Line is a dynamic horizontal team that leverages product-led growth (PLG) strategies to attract, engage, convert, and retain new customers. • If you’re a design leader who likes the challenge of leading important strategic shifts through design, here are some things to get excited about: • We’re transforming how small and medium-sized companies unlock and expand value in HubSpot through product-led growth (PLG), and ultimately grow their businesses. • Our mission is to integrate AI into every onboarding experience where it can drive fast time-to-value and deliver effective results for their business. • We believe product-led onboarding should be easy, fast and effective regardless of size and sophistication, and at all price tiers. • We are committed to crafting our product with care, and we’re on a mission to improve craft quality for all design specializations.
Requirements
• Have experience leading design teams in B2C or B2B SaaS, ideally with an emphasis on customer onboarding across multiple product tiers and customer personas. • Regularly use experimentation and data-driven decision making to solve for customer needs. • Are systems thinkers who can connect dots across a full product experience well beyond their teams; a bonus is experience in platform design and/or design systems. • Are hands-on with AI and constantly thinking about how to leverage it for yourself and the products your teams build. • Are practiced in coaching designers to identify and drive impact that’s great for customers and good for business via clear, actionable feedback with a proven commitment to building a diverse, inclusive, and psychologically safe work environment. • Have partnered with product and engineering leaders to establish objectives, align on high-level strategies, and inspire teams to collaborate and influence across disciplines and levels, including with adjacent teams to create consistency in the product experience. • Are able to lead constructive critiques and have a developed sense for balancing speed, quality, and consistency of design. • A developed sense for coaching on craft and setting high expectations for design quality; with adherence and contributions to a design system. • Are experienced in building, managing and scaling high-performing teams and manage teams through complex scenarios to find clarity from ambiguity. • Understand how to foster team health and bring a sense of mission to the group you lead, including leading thoughtful team organization that aligns strengths to problems and providing opportunities for career growth. • A leader who shares our HEART values and practices growth mindset.
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