SD-WAN Operations Manager

September 30

Apply Now

Receive Emails with Similar Jobs

HubSpot

WebsiteLinkedInAll Job Openings

inbound marketing • marketing • internet marketing • online marketing • web marketing

5001 - 10000

Description

• Oversee the implementation, design, and maintenance of all SDWAN infrastructure to ensure optimal performance, reliability, and scalability. • Develop, audit and enforce policies and procedures governing the use of SDWAN technologies. • Lead a small technical team to provide leadership, guidance, mentorship, and technical expertise. • Maintain comprehensive documentation of SDWAN configurations, network topologies, and operational procedures. • Continuously assess and optimize SDWAN performance to meet or exceed service level agreements (SLAs) and performance metrics. • Implement traffic engineering and quality of service (QoS) mechanisms to prioritize critical applications and optimize bandwidth utilization. • Lead incident response efforts, coordinating with cross-functional teams to diagnose and resolve SDWAN-related issues in a timely manner. • Conduct post-incident reviews to identify root causes and implement corrective actions to prevent recurrence. • Generate regular reports on network performance, capacity utilization, and key performance indicators (KPIs) for management review. • Provide training and educational resources to internal stakeholders on SDWAN technologies, capabilities, and best practices. • Monitor and report on health and performance, ensuring that proactive measures are in place to detect early allowing for automatic remediation. • Maintain relationship with vendor SDWAN technical, solutions, commercial and customer success teams.

Requirements

• Bachelor's degree in computer science, information technology, or a related field • Fluent in English (verbal and written) • 5+ years of experience in network engineering or infrastructure management, with a focus on SDWAN technologies. • Must have proven experience in the application of network design, development and implementation techniques in communications systems that involve a variety of hardware and software suites • Strong network and security engineering knowledge, including BGP, OSPF, MPLS. • Strong written and verbal communicator, able to engage within groups to help steer and lead the training and processes. • Experience working with SDWAN solutions such as Versa, Cisco Viptela, VMware NSX, or Silver Peak Unity EdgeConnect. • Strong leadership skills with the ability to inspire and motivate a team towards achieving common goals. • Excellent analytical and problem-solving abilities, with a keen attention to detail. • Effective communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders. • Industry certifications such as CCIE, CCNP, or SD-WAN certifications are highly desirable.