Performance Transformation Consultant - Strategic Operations

3 days ago

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Description

β€’ Enhance patient access within healthcare. β€’ Lead engagements or workstreams within larger projects. β€’ Create and manage project plans. β€’ Develop recommendations and support project execution. β€’ Foster innovation within the organization. β€’ Assess current state of health systems' patient access design. β€’ Design scheduling standardization for complicated specialties. β€’ Guide clinic and contact center transitions toward centralized access operations.

Requirements

β€’ 6+ years of experience in patient access or contact center operations β€’ Experience leading Epic projects around operations optimization β€’ Ability to conduct assessments of processes and workflows β€’ Experience developing roadmaps that align with organizational objectives β€’ Experience defining project scope and deliverables β€’ Experience with project management methodologies and tools β€’ Effective communication skills, both written and verbal β€’ Comfortable working with minimal supervision β€’ Track record of successfully contributing to project management β€’ Willingness to support and assist less experienced team members β€’ Strong understanding of strategic business planning within healthcare technology β€’ Strong decision-making and problem-solving abilities

Benefits

β€’ Eligible for benefits β€’ Travel: 25%-35% for client visits, training, and company events β€’ Alignment with client work hours within the US

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