Radiant Analyst

December 25, 2024

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Hummingbird Healthcare

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

Description

• Provide managed services application support to clients, using your expertise in system configuration, workflow design, and application analysis. • Collaborate closely with client stakeholders to refine processes, address needs, and contribute to the development of best practices. • Work alongside senior team members, leveraging their guidance to grow your skillset and proficiency within the role. • Engage directly with clients to resolve complex issues, refine processes, and identify opportunities for improvement. • Mentor less experienced team members, fostering their professional growth and ensuring the continued excellence of our service delivery. • Analyze workflows, data, and technical issues to identify options and recommend solutions. • Perform thorough workflow and requirement analysis, including process mapping and specification gathering, for routine and moderately complex issues and enhancements.

Requirements

• Current Epic Radiant certification. • Epic Analyst: 3+ years of experience in the analysis, design, build, testing, and maintenance of Epic applications. • Senior Epic Analyst: 5+ years of experience in the analysis, design, build, testing, and maintenance of Epic applications. • A successful track record supporting Epic system enhancements and upgrades. • Proficient in troubleshooting and effectively tracking and resolving issues. • Proven ability to follow change control and testing procedures. • Strong communication and collaboration skills. • Comfortable working both independently and in teams. • Able to prioritize work assignments, meet deadlines, and manage small projects. • Knowledge of the healthcare workflows related to Epic applications. • Able to provide on-call support during scheduled times, if required.

Benefits

• Eligible for benefits: Yes • Travel: 4-5 trips per year for client visits, training, and company events. • Working Hours: Pacific Time • On Call: Required to participate in the on-call rotation with an estimated 8 weeks on-call per year.