SEO Account Manager
September 17
Description
• The SEO Strategist & Client-Facing Account Manager is responsible for driving exceptional experiences and successful outcomes for our clients in the realm of digital marketing. • This role plays a pivotal role in swiftly communicating with clients, addressing and resolving their requests, and implementing appropriate SEO strategies for our clients. • This position requires you to be knowledgeable and experienced with SEO best practices, trends, and principles to ultimately manage client and vendor relationships with great skill that delivers outstanding results. • Responsibilities will generally include effectively engaging with our customers and contractors (via email, phone, and video conferencing calls), leading the development, planning, and seamless implementation of technical SEO solutions, and ensuring that top-notch quality control measures are implemented and maintained. • You also need to ensure customer satisfaction and have the ability to upsell and cross-sell new products while educating clients on expected outcomes.
Requirements
• Proven experience in the SEO industry with a minimum of 1-5 years of work experience in a similar position, preferably within a digital marketing agency • Exceptional communication skills with the ability to engage effectively with clients and contractors via phone, email, & video conferencing • Strong project management skills, ensuring on-time and on-budget delivery of projects • Demonstrated strategic thinking and the ability to prioritize tasks effectively • Proficient in technical SEO, keyword analysis, competitive analysis, and web analytics tools • Experience in upselling and cross-selling new products to existing clients • Ability to educate clients on products, expected outcomes, and digital marketing best practices • Analytical thinking and problem-solving skills, with attention to detail in advanced content, including tags and meta information • Proven ability to research competitors, identify opportunities for process improvement, and implement effective solutions to our agency’s services • A humble, hungry for success, and smart attitude with a strong focus on customer satisfaction and understanding of our clients and their needs • Capacity to manage diverse projects independently while implementing streamlined processes • An aptitude for creative thinking and the ability to strategize content calendars and drive successful content marketing campaigns • Adept at managing other team members involved in similar tasks guiding them towards desired outcomes and encouraging them to improve their expertise and skill set • A passion for digital marketing trends and industry best practices, while constantly seeking growth and improvement in the field • Ability to work independently as well as in a team environment • Strong attention to detail with exceptional organizational abilities • Familiarity with working autonomously and managing your own time independently and effectively (remote work experience is a plus) • Must have a stable internet connection and a laptop or PC, as well as be able to attend virtual video conferences • Excellent verbal and written communication skills in English. You must be fluent in English, although English doesn't have to be your native language • Being open to receiving feedback and constructive criticism and improving on it, as well as giving feedback of a similar nature productively to your team • Must be available and responsive during office hours (which are from (10:00 AM to 2:00 PM Phoenix USA Time) • Must be able to consistently work full-time
Benefits
• Paid days off policy
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