Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Capture β’ Content Management β’ Business Process Automation β’ Case Management β’ Customer Communications Management
March 21
πΊπΈ United States β Remote
π΅ $96k - $144k / year
β° Full Time
π‘ Mid-level
π Senior
π΅ Sales Development (SDR)
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Capture β’ Content Management β’ Business Process Automation β’ Case Management β’ Customer Communications Management
β’ Leads a team responsible for tele-prospecting lead generation and nurturing activities. β’ Partners closely with sales and marketing teams to drive opportunities. β’ Manages the team's campaigns across various marketing generation activities. β’ Conducts performance assessments and provides feedback to employees. β’ Complies with corporate and departmental privacy policies.
β’ Bachelor's degree or equivalent experience β’ 5+ years of experience in related field β’ Experience in sales related functions with a B2B software company or SAAS preferred β’ Superior problem solving, critically thinking and analytical skills β’ Superior collaboration skills applied successfully within a team as well as other areas β’ Superior attention to detail β’ Superior interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department β’ Demonstrate Leadership, sound judgement and business acumen skills β’ Superior oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact β’ Superior organizational, multi-tasking and time management skills β’ Superior facilitation and project management skills β’ Superior customer service orientation β’ Self-motivated with follow through and attention to detail β’ Superior ability to handle sensitive information with discretion and tact β’ Superior ability to establish rapport and gain the trust of others; effective at gaining consensus β’ Able to thrive in a fast paced, deadline driven environment β’ Ability to coach, mentor and provide feedback to team members in a timely manner β’ Superior ability to develop, use and deliver engaging, informative and compelling presentation methodologies β’ Sharp, fast learner with technology curiosity and aptitude β’ Superior experience with Microsoft Operating systems and products β’ Proficiency with Microsoft Outlook or equivalent email and calendar software β’ Superior business and technology acumen β’ Up to 10% travel time required
β’ 401(k) Retirement Savings. β’ Flexible Schedule. β’ Paid Time Off. β’ Medical, Dental, Vision. β’ Volunteer Paid Time Off. β’ Wellness Reimbursement. β’ Paid Parental Leave. β’ Sabbatical Program.
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