Service and Administration Manager

January 31

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Logo of Hippocampus

Hippocampus

Hippocampus is a provider of certified online training programs aimed at helping individuals transition into the IT industry, with a particular focus on IT in healthcare. The company offers courses in IT system administration, IT customer support, and IT project management, providing participants with the skills needed for employment in Germany's IT sector, which is facing a significant shortage of skilled workers. They also facilitate career support and have a high job placement rate through partnerships with reputable companies, emphasizing the importance of digitalization in improving healthcare services.

📋 Description

• Administration und Dokumentation von Gutscheinen, Verträgen und Hardwarebestellungen • Helpdesk / 1st Level Support für alle Teilnehmeranfragen • Kommunikation mit Kostenträgern & Partnern • Zusammenarbeit mit anderen Abteilungen zur Betreuung der Kund*innen

🎯 Requirements

• Abgeschlossene kaufmännische Ausbildung • Erste Berufserfahrung von Vorteil • Bestenfalls Erfahrung in der Kundenbetreuung oder Empfang/Front Office • Hohe Serviceorientierung & gute Organisationsfähigkeiten • Sehr gute Kenntnisse in Google-Suite Programmen • Hohe IT-Affinität sowie Erfahrung im Umgang mit CRM-Systemen (bestenfalls HubSpot) • Agile, verantwortungsbewusste und selbstständige Arbeitsweise • Hervorragende Kommunikationsfähigkeit • Sehr hohe Problemlösungskompetenz und Teamfähigkeit • Sorgfältige und genaue Arbeitsweise • Freude an multimedial geprägter Arbeit • Sehr gute Deutschkenntnisse

🏖️ Benefits

• 100% Home-Office • Betriebliche Altersvorsorge • Krankenversicherung • Diverse Team Events online & offline • Einzigartige Kultur

Apply Now

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