Business Analyst

October 2

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Hyphen Solutions

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201 - 500

💰 Private Equity Round on 2020-10

Description

• Create detailed documentation, user stories, and acceptance criteria for web and API enhancements. • Gather and translate business needs into technical specifications, particularly for API development and complex backend integrations. • Provide ongoing application support, troubleshoot complex issues, and work with the development teams to implement corrective actions. • Act as a liaison between business stakeholders and development teams to ensure clear communication and understanding of requirements. • Participate actively in the software development lifecycle, ensuring alignment with Agile methodologies. • Prepare and maintain client scope documentation for new enhancements and project requirements. • Assist QA Analysts during testing phases and update design specifications as needed. • Collaborate with the development, product, implementation, and support teams to deliver high-quality software solutions. • Create and maintain customer support documentation, including help files and user guides. • Communicate openly and constructively, fostering a collaborative team environment. • Analyze and provide business recommendations based on critical application and data analysis. • Contribute to continuous process improvements and project success by applying industry best practices.

Requirements

• Bachelor’s or associate degree in computer science, MIS, or equivalent industry experience. • Proven experience as a Business Analyst, preferably within the software or construction industries. • Familiarity with Agile methodologies and tools like Azure DevOps. • Proficient in SQL querying and understanding of relational databases. • Experience with tools for generating prototypes, mockups, and wireframes. • Strong qualitative and quantitative analysis skills. • Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders. • Strong attention to detail and the ability to manage multiple tasks with varying priorities. • Adaptive learner with a proactive approach to problem-solving. • Ability to work effectively in a dynamic, fast-paced environment. • Strong analytical and critical thinking skills, with a history of managing complex data and integration projects. • Proficient in Microsoft Office Suite and other relevant software tools.