Interactive Contact Center
We are a U.S. incorporated organization that offers nearshore work-from-home contact center / BPO services whose main goal is to provide a better type of outsourcing, one that is truly transparent and based on delivering quality results and we are able to do this because we put people first. We bring years of experience when it comes to customer service, customer support, sales, overall customer experience, over-the-phone interpreting, and video remote interpreting.
callcenter • contactcenter • bilingualsupport • nearshoresupport • nearshoreoutsourcing
501 - 1000 employees
People and Culture Specialist
February 12
Interactive Contact Center
We are a U.S. incorporated organization that offers nearshore work-from-home contact center / BPO services whose main goal is to provide a better type of outsourcing, one that is truly transparent and based on delivering quality results and we are able to do this because we put people first. We bring years of experience when it comes to customer service, customer support, sales, overall customer experience, over-the-phone interpreting, and video remote interpreting.
callcenter • contactcenter • bilingualsupport • nearshoresupport • nearshoreoutsourcing
501 - 1000 employees
📋 Description
• Develop strategies to ensure that employees feel safe and included • Provide guidance and coaching on HR policies and procedures • Support supervisors and managers with professional development for their staff • Analyze data to identify trends and areas for improvement • Design and distribute internal communications that promote company culture • Plan and execute events that celebrate company culture
🎯 Requirements
• Excellent communication and presentation skills • Strong attention to detail • Lots of energy and passion • Creativity • 1+ year of experience preferably related to HR, ideally in a call center • Experience in interdisciplinary work • Experience with Microsoft Office and strong PC skills, including proficiency with Excel;
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