Enterprise Software Account Manager

February 26

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IDEXX

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IDEXX is a global leader in pet healthcare innovation. It provides a wide range of diagnostic and software products and services aimed at creating clarity and improving pet healthcare. IDEXX offers services such as reference laboratories, in-house analyzers, SNAP tests, and veterinary software to support veterinarians in diagnosing and treating small animals, livestock, and equines. They also specialize in water testing solutions, which help ensure the safety and quality of various water types. IDEXX is known for its contributions to the veterinary field, enabling professionals to make informed decisions through cutting-edge technology and advanced insights.

Diagnostics • Software • Veterinary

10,000+ employees

Founded 1983

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 Seed Round on 1984-01

📋 Description

• Collaborate with clients to drive software acquisition and growth strategies. • Serve as the day-to-day contact for assigned corporate and strategic accounts. • Act as a thought partner to enhance customer relationships and drive economic goals. • Align strategies with Enterprise Software Leadership teams to meet customers’ needs. • Manage expectations and performance for corporate accounts. • Coordinate large-scale rollouts, product installations, and training. • Identify and schedule project deliverables. • Lead implementation for corporate liaisons. • Ensure activities meet time, cost, and quality expectations.

🎯 Requirements

• 5-7 years of Strategic, Enterprise or Key Account Management sales experience. • Enterprise SaaS preferred. • Demonstrated success in creating and growing strategic customer relationships, loyalty, and business plans and programs. • In-depth business acumen with broad industry view. • Excellent verbal and written communication skills and presentation skills. • Ability to present and explain information in a way that establishes rapport; persuades others; and gains understanding. • Experience presenting and communicating with c-suite executives. • Mentor and coach to customers and peers. • Demonstrated success in persuasion and negotiation. • Solves problems independently and assumes responsibility. • Works under minimal supervision. • Proficient in Microsoft Outlook, Excel, Word, PowerPoint.