November 5
• Inside Sales Representative (ISR) sells and promotes IDEXX Rapid Assay products to customers via phone. • Identifies customer’s in-house diagnostic (IHD) and reference laboratory (LAB) needs. • Generates Sales and Promotes Rapid Assay products. • Processes Customer Rapid Assay Orders and records them appropriately. • Interviews customers to clarify their IHD and LAB needs. • Creates sales opportunities in a customer data management system. • Uses data and insights to generate Rapid Assay sales and secure customer loyalty. • Collaborates with colleagues and leverages the Sales Eco System.
• Customer and task-oriented, you have previous experience in daily contact with customers – ideally with proven experience in virtual sales. • Fluent in English - both verbal and written. • Committed to driving results in a virtual sales environment via phone, email, and chat – you have strong interpersonal & communication skills. • Ability to work independently & as a committed team player. • Action-oriented and resilient in a fast-paced business environment – you’re very organised with a proactive nature & have key attention to detail. • Empathetic, credible, and sociable - you understand the importance of building and maintaining relationships with customers. • Ability to absorb and articulate technical information, you can adapt your communication to be suitable for a variety of stakeholders. • Understanding the veterinary diagnostic market and having experience in the healthcare or scientific industry is a plus.
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