IEHP
IEHP is a health plan dedicated to serving low-income individuals and families in Riverside and San Bernardino counties. They offer a variety of programs including Medi-Cal, DualChoice, and Covered California, providing healthcare coverage for residents who may not otherwise have access to necessary medical services. With a focus on holistic health and community wellness, IEHP partners with local doctors and facilities to ensure comprehensive care for their members, supporting them with resources in mental health, fitness classes, and wellness education.
HMO Healthcare Insurance • managed care • Medicaid • Medi-Cal • Medicare
Enrollment Specialist - Bilingual English/Spanish
March 11
IEHP
IEHP is a health plan dedicated to serving low-income individuals and families in Riverside and San Bernardino counties. They offer a variety of programs including Medi-Cal, DualChoice, and Covered California, providing healthcare coverage for residents who may not otherwise have access to necessary medical services. With a focus on holistic health and community wellness, IEHP partners with local doctors and facilities to ensure comprehensive care for their members, supporting them with resources in mental health, fitness classes, and wellness education.
HMO Healthcare Insurance • managed care • Medicaid • Medi-Cal • Medicare
📋 Description
• Find joy in serving others with IEHP! • Join us in “healing and inspiring the human spirit” • The Enrollment Specialist is responsible for providing full-service application assistance to the uninsured • Follow-up on the submission to ensure the application is processed and a final decision is made on applicant's eligibility • Outreach to auto-enrolled Covered California Members to help effectuate their membership • Assist newly enrolled Medi-Cal beneficiaries to complete a Health Plan Choice Form
🎯 Requirements
• Three (3) years of experience in the following disciplines: In-house sales • Outbound Sales Experience • High-volume telemarketing • High-volume consumer products/industrial distribution order taking • Customer Service in a high-call-volume environment • Outreach, Enrollment and Retention • High School diploma or GED required • Certification/License from Covered California (California's Health Exchange) to conduct Covered California and Medi-Cal Application is required • If not possessing a Certification at the time of hire, the candidate is required to obtain this Certification within six (6) months after been hired • This Certification needs to be renewed annually through an annual certification process conducted by Covered California • This is a bilingual position. Identified bilingual team members in this role must take a language proficiency assessment and must receive a passing score.
🏖️ Benefits
• Competitive salary • CalPERS retirement • State of the art fitness center on-site • Medical Insurance with Dental and Vision • Life, short-term, and long-term disability options • Career advancement opportunities and professional development • Wellness programs that promote a healthy work-life balance • Flexible Spending Account – Health Care/Childcare • CalPERS retirement 457(b) option with a contribution match • Paid life insurance for employees • Pet care insurance
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