Imagemaker
Imagemaker is a company dedicated to unlocking digital potential and helping organizations tackle technological challenges. They focus on supporting clients throughout the entire lifecycle of a digital experience, from initial ideation to advanced roadmap planning. With a strong emphasis on digital transformation, Imagemaker partners with businesses to create innovative digital products and experiences. They provide services such as staff augmentation, agile team as a service, and digital business partnerships. Their goal is to guide organizations towards technological excellence and support them in reaching their maximum potential.
Ingeniería de Software y Diseño Web • Desarrollo de Apps
Help Desk
March 13
Imagemaker
Imagemaker is a company dedicated to unlocking digital potential and helping organizations tackle technological challenges. They focus on supporting clients throughout the entire lifecycle of a digital experience, from initial ideation to advanced roadmap planning. With a strong emphasis on digital transformation, Imagemaker partners with businesses to create innovative digital products and experiences. They provide services such as staff augmentation, agile team as a service, and digital business partnerships. Their goal is to guide organizations towards technological excellence and support them in reaching their maximum potential.
Ingeniería de Software y Diseño Web • Desarrollo de Apps
📋 Description
<div><!--block-->At <strong>Imagemaker</strong> we’re seeking a skilled Help Desk Technician to provide fast and effective technical support for computer systems, software, and hardware. The role involves troubleshooting issues remotely, guiding users through solutions, and escalating complex problems when necessary. You’ll maintain IT equipment, update support logs, and contribute to improving procedures and documentation.</div>
🎯 Requirements
<ul><li><!--block-->Proven experience in a technical support or service desk role.</li><li><!--block-->Strong knowledge of computer systems, mobile devices, and software.</li><li><!--block-->Excellent troubleshooting, communication, and customer service skills.</li><li><!--block-->Proficiency in English (written and spoken).</li><li><!--block-->Degree in IT, Computer Science, or a related field is preferred.</li></ul><div><!--block--><strong><br>Key Traits:</strong> Tech-savvy, customer-focused, patient, and adaptable.<br><br></div><div><!--block--><br></div>
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