Imagenet LLC
Imagenet LLC is a leading provider of business continuity services for healthcare organizations, specializing in digital mailroom solutions, claims adjudication, contact center operations, and workflow management. With over two decades of experience and a reputation for enhancing efficiency and accuracy, Imagenet partners with health plans to streamline processes and improve member satisfaction. Their services are designed to reduce claims turnaround times, increase processing capacities, and lower contact center wait times. By integrating scalable solutions tailored to specific needs, Imagenet enables healthcare organizations to accelerate productivity and mitigate operational challenges.
Medical Claims Processing • Claims Adjudication • Medical Coding • Call Centers • Claims Auditing
Healthcare Customer Service Representative
9 hours ago
🌪️ Kansas – Remote
💵 $17 - $19 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Imagenet LLC
Imagenet LLC is a leading provider of business continuity services for healthcare organizations, specializing in digital mailroom solutions, claims adjudication, contact center operations, and workflow management. With over two decades of experience and a reputation for enhancing efficiency and accuracy, Imagenet partners with health plans to streamline processes and improve member satisfaction. Their services are designed to reduce claims turnaround times, increase processing capacities, and lower contact center wait times. By integrating scalable solutions tailored to specific needs, Imagenet enables healthcare organizations to accelerate productivity and mitigate operational challenges.
Medical Claims Processing • Claims Adjudication • Medical Coding • Call Centers • Claims Auditing
📋 Description
• This position requires a solid understanding of the health care claims, benefits and policy process flows. • You will play a crucial role in taking member services calls in relation to policy management, benefits and claim inquiries. • Providing exceptional customer service to our clients and members. • Responsible for accurately and efficiently reading and relaying information to members.
🎯 Requirements
• High School Diploma or General Education Degree (GED) required • At least two (2-3) years of experience in claims examination, health insurance, customer service, call center, medical office, or other healthcare-related field • Must be able to clear a criminal background check • High Speed Internet of 25MBPS download and 5MBPS upload • Ability to directly hardwire to your modem • Required to have a quiet dedicated work area
🏖️ Benefits
• Paid training period • Medical, Dental, Life, Vision, HSA, 401K • PTO • Equipment provided
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