Imagenet LLC
Imagenet LLC is a leading provider of business continuity services for healthcare organizations, specializing in digital mailroom solutions, claims adjudication, contact center operations, and workflow management. With over two decades of experience and a reputation for enhancing efficiency and accuracy, Imagenet partners with health plans to streamline processes and improve member satisfaction. Their services are designed to reduce claims turnaround times, increase processing capacities, and lower contact center wait times. By integrating scalable solutions tailored to specific needs, Imagenet enables healthcare organizations to accelerate productivity and mitigate operational challenges.
Medical Claims Processing • Claims Adjudication • Medical Coding • Call Centers • Claims Auditing
Quality Business Analyst - SaaS P2E
January 1
Imagenet LLC
Imagenet LLC is a leading provider of business continuity services for healthcare organizations, specializing in digital mailroom solutions, claims adjudication, contact center operations, and workflow management. With over two decades of experience and a reputation for enhancing efficiency and accuracy, Imagenet partners with health plans to streamline processes and improve member satisfaction. Their services are designed to reduce claims turnaround times, increase processing capacities, and lower contact center wait times. By integrating scalable solutions tailored to specific needs, Imagenet enables healthcare organizations to accelerate productivity and mitigate operational challenges.
Medical Claims Processing • Claims Adjudication • Medical Coding • Call Centers • Claims Auditing
📋 Description
• Quality Control • Create testing strategy • Perform unit, integration, and end-to-end testing • Perform regular quality checks to ensure accuracy and completeness • Confirm all documents are correctly scanned, indexed, and stored • Report on quality performance and provide recommendations to remediate issues • Business Analysis • Gather, analyze, and document business requirements • Analyze data to inform business decisions • Identify, assess and solve problems, and recommend solutions • Applies business and product knowledge to address client requirements • Create and distribute pertinent information to project manager and management • Active participant in customer and internal calls • Identify areas for improvement to enhance efficiency and accuracy
🎯 Requirements
• Education: Bachelor’s degree in information technology, business, or applicable work experience • 8+ years’ relevant experience • Experience working on large scale projects • Strong analytical and problem-solving skills • Well-organized with a strong attention to detail • Ability to work independently and collaboratively • Strong desire to understand and support the customer • Good communication and interpersonal skills • Experience with healthcare payers and other key stakeholders in the space • Preferred Qualifications: Experience with P2E (Paper to Electronic) processes • Experience working with software as a service (Saas) • Work across multiple time zones in remote work environment
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