Production Support Analyst

October 20

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Logo of In All Media

In All Media

User Experience • UI Engineering & Visual Design • Mobile Experience and engineering • Consumer Experience • Enterprise Consumerization

1001 - 5000

Description

Requirements

• 5+ years of working experience in the Software industry. • Knowledge of SumoLogic and Kibana(ELK) • Experience with Alert Automation for server logs. • Logs comprehension is critical for this position focused on nginx and tomcat. • Knowledge of databases and SQL (basic retrieve and verify data) • Knowledge of SSH, SFTP, FTP, PGP Encryption/Decryption ETL and File Transmissions • Expected to test, be able to smoke test, and validate functionality. • Expected to report and communicate on existing issues, impact, next steps, and any relevant issues. • Excellent oral and written communication skills in English.

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