Senior Product Manager - Digital Products

November 8

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InCharge Energy

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EV Charging Infrastructure • eMobility • Fleet Management • EV Charging Hardware • EV Charging Software

51 - 200

Description

• Lead the development of our InControl charger management system. • Look for problems to solve, learn about the needs of our users, and develop insights that are codified in documentation for our wider team. • Prioritize and define features that improve our users’ experiences and drive customer satisfaction. • Maintain open communications with our user community to understand our market's needs. • Establish and track key performance indicators to measure product success and drive continuous improvement. • Collaborate with cross-functional teams in design, hardware, software, QA, sales, and marketing to ensure that our software products are aligned with corporate objectives. • Build and nurture the community of developers utilizing our platform. • Support Sales with product demonstrations, assistance with proposals, training, and building relationships with prospects and customers. • Align our software with company brand guidelines. • Provide product training and documentation to assist team members and customers. • Provide strategic insights and recommendations to our leadership team. • Understand our competitive positioning and identify ways to win market share and improve key metrics. • Assist with market research to identify opportunities and inform product development.

Requirements

• Bachelor's degree required. Specialization in Computer Science, Engineering, Business, or a related field preferred. • Graduate degree in a business or technology related field is preferred. • 5+ years of experience in product management. • 3+ years of experience leading remote teams. • Experience with Agile development methodologies. • Experience with our industry (EV Charging) or related industries such as electric vehicle OEMs, microgrids/DERs, and/or utilities preferred. • Strong communication and collaboration skills. • Ability to thrive in a fast-paced, ever-changing environment. • A deep understanding of customer needs and the ability to translate them into actionable features. • Familiarity with charging industry standards is preferred • Familiarity with cloud security standards such as SOC2 and NIST 800-53 preferred. • Experience with Software as a Service and native app development practices, metrics, and crafting go-to-market strategies. • Ability to travel 15% of the time.

Benefits

• competitive compensation • yearly bonuses • benefits package including 401(k) matching contribution • health, dental, and vision • cell phone reimbursement • generous vacation • office meals and snacks • team building events and activities throughout the year.