Implementation Manager

Yesterday

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InStride

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Partnering with businesses to create life-changing workforce education programs through a leading academic network.

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Description

• InStride is seeking an Implementation Manager to lead onboarding for partners. • Manage and expand Corporate and Academic partnerships. • Oversee implementation processes and ensure successful program delivery.

Requirements

• Four (4) years of technology implementation, client onboarding, B2B consulting or account management experience, higher education or educational technology experience • Experience with large Software-as-a-Service deployments, including digital transformation initiatives • Able to define, scale and improves processes while maintaining strong client relationships • Passion for solving Partner challenges with a bias for speed and action and a high level of accuracy and attention to detail • Comfortable working with Salesforce, Jira, Confluence, Zendesk and other CRM and project management technologies • Demonstrate the highest level of integrity with outstanding interpersonal, verbal and written communication skills • Exposure to the functioning of higher education institutions through direct experience or deep affiliation with the education industry • Excited by the challenge of building a world-class business that has a meaningful impact on society • High EQ, comfort with ambiguity and a “no job too small” startup mentality

Benefits

• 401(k) plan with company match • Flexible vacation policy • Paid family leave • Best-in-class health care benefits • And more!