Senior Corporate Partner Success Manager

February 22

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InStride

InStride is a company that partners with organizations to provide career-aligned, debt-free education programs for employees. By offering strategic design and a flexible platform, InStride supports talent development, enhances employee engagement, and improves talent acquisition. Their solutions include tuition reimbursement, diversity, and inclusion initiatives, which help to build a skilled and resilient workforce in a rapidly evolving workplace. InStride's clients experience significant benefits, such as higher promotion rates, increased employee retention, and improved return on investment (ROI). Notable partnerships include collaborations with companies like Amazon to expand education opportunities for employees across various sectors.

๐Ÿ“‹ Description

โ€ข InStride is currently seeking a highly motivated and driven Sr. Corporate Partner Success Manager responsible for managing our most strategic clients, developing partner growth strategy, delivering on annual targets and retention objectives, identifying expansion opportunities and driving advocacy. โ€ข Successful candidates will achieve results through building trust and mutually beneficial, long-term relationships with their partners and working closely with cross-functional teams across InStride and our academic network. We seek people for this role who bring an eye for business strategy and consultative skills, account and customer success management experience along with a proven track record to achieve business results through partnerships. This position reports to the SVP of Corporate and Learner Engagement.

๐ŸŽฏ Requirements

โ€ข 5+ years of B2B consulting, customer success, account management or sales experience; OR Masterโ€™s degree AND four (4) years of B2B consulting, customer success, management consulting, marketing, or sales experience. โ€ข Demonstrated experience leading and growing customer relationships across a diverse set of organizations, including the Enterprise. โ€ข You bring a customer-first mentality, with a focus on building and nurturing strong, lasting relationships both internally and externally. โ€ข Able to work with all levels of individuals within an organization, up to C-suite leaders, with proven experience supporting high profile clients and executives โ€ข You demonstrate excellent independent judgment, carefully evaluating options and making decisions in the best interest of the company and its partners. โ€ข A creative problem-solver, you excel at envisioning and articulating solutions to complex and evolving customer challenges while identifying opportunities for improvement. โ€ข You possess outstanding interpersonal, verbal, and written communication skills, consistently maintaining a professional demeanor. โ€ข Committed to achieving results, you combine a bias for speed and action with high analytic accuracy and attention to detail. โ€ข You are flexible and willing to travel as needed (up to 20%)

๐Ÿ–๏ธ Benefits

โ€ข 401(k) plan with company match โ€ข Flexible vacation policy โ€ข Paid family leave โ€ข Best-in-class health care benefits โ€ข And more!

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