Instructure
Amplify teaching. Elevate learning. Intensify impact.
education • learning management system • software as a service • education platform • employee engagement
1001 - 5000
Channel Account Manager - Japan
April 30
Instructure
Amplify teaching. Elevate learning. Intensify impact.
education • learning management system • software as a service • education platform • employee engagement
1001 - 5000
Description
• Reporting to the APAC Director, the role of the Channel Account Manager (Japan) will focus on proactively managing the alignment with Parchment channel partners to achieve quota attainment and ensure the delivery of exceptional customer experience. • Additionally, the Channel Account Manager (Japan) will be expected to conduct direct selling in Japan and navigate opportunities as best conducted either through channel partners or Instructure directly. • The Channel Account Manager (Japan) will be a main point of contact and trusted advisor within Japan to demonstrate a customer path to value that helps achieve high levels of customer retention, loyalty and ongoing ROI, both with direct institution customers and via our channel partners. • The Channel Account Manager (Japan) is expected to use consultative and strategic selling skills along with a strong understanding of the Educational Technology industry.
Requirements
• Fully fluent in Japanese and English • Understanding of technology use in education marketplace and companies • 4+ years’ of related experience in the channel management with Channel Partners • Proven success of building strong relationships and partnerships • 3+ years of direct selling experience • Minimum of intermediate understanding of company financial measures • Engaging, friendly and articulate over the phone, and professional in written communications • Self-motivated and competitive with the ability to prioritize and manage competing demands in a fast-paced environment • Create internal & customer facing presentations and materials (email etc.) • Experience with Salesforce and Microsoft Office Tools • Manage multiple, competing demands to reach project deliverables and meet deadlines • Ability to engage with cross-functional work teams • Demonstrate strong written and oral communication skills • Ability to travel
Benefits
• Excellent benefits and perks, because we want you to be happy and healthy • iMacs or Macbooks • Most importantly, you get to work with a tight knit team who embrace innovation and are committed to being excellent at what they do
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