ServiceNow Architect

September 27

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Intact Technology

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IT Consulting Services • Software Integration • HP Software Partner • ITIL • Configuration & Change Management

51 - 200 employees

☁️ SaaS

🏢 Enterprise

Description

• Partner with Project Manager to ensure Intact delivery of expected client outcomes with outstanding customer satisfaction. • Accountable for all aspects of the technical solution, including overall solution architecture, best practice configuration of the ServiceNow modules, and integration analysis and design. • Provides guidelines, guardrails, and direction in implementation of solution. • Supports presales solutioning efforts, and reviews statements of work. • Participates in the development of estimating models, standard workplans / resource plans, and reusable assets to improve consistency of delivery. • Mentors and develops more junior technical staff. • Participates in the recruiting and hiring process for technical staff. • Networking with peers on technical matters, design prototypes, system designs and enterprise-wide research projects. • Provide hands-on development, when necessary

Requirements

• Minimum 8 -10 years of ServiceNow development and / or solution architecture. • Broad and deep knowledge and understanding of the ServiceNow platform • Deep knowledge and expertise in 1-2 ServiceNow product areas • Experience developing and implementing systems using Agile/Scrum methodology. • Micro-services architecture knowledge, enterprise integration patterns • Ability to design, architect and configure multiple applications / modules in the ServiceNow platform as we all as to design, architect and configure complex integrations between ServiceNow and third-party applications. • Minimum 8 or more major module implementations in the last 3 years, last 2 in Architect role. • Ideal candidate would possess a CSA, CAD and a minimum of 2 Certified Implementation Specialist (CIS) certifications and 5 micro-certifications (or would acquire these certifications within 6 months of hire) • Ideal candidate also possesses a CMA / CTA (preferred) • Strong communication and customer relationship skills and the ability to adjust for audience appropriately.

Benefits

• Ongoing personal and professional development • Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holiday • Company holiday closure December 25 th – January 1 st • Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options • Qualified 401k Program • Virtual happy hours and other team building events • Wellness Clubs that cater to different interests