QA Engineer III

December 12, 2024

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Logo of interface.ai

interface.ai

interface. ai is a company specializing in AI-driven solutions for the financial services industry. They offer advanced voice and chat AI technologies that enhance telephone banking experiences through voice biometrics and authentication solutions. Their generative AI is designed to integrate seamlessly with banking systems, automating call center operations and improving customer experience by providing secure, scalable AI solutions for financial services. interface. ai's platform is pre-built specifically for banks and credit unions, enabling significant enhancements in operational efficiency and customer engagement while driving revenue growth through personalized financial insights.

NLP • AI • ML • Chatbots • Artificial Intelligence

Description

• interface.ai is the industry’s-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. • The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI. • Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth. • interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. • Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. • The founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

Requirements

• Extremely self-motivated • Ability to learn quickly • Growth mindset (read this if you don't know what it means - link) • Emotional Maturity (read this if you don't know what it means - link) • Passionate about the possibilities at the intersection of AI + Banking • Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience). • 5+ years of experience in software quality assurance with at least 3 years focused on automation. • Strong proficiency with test automation tools such as Selenium and TestNG. • Proficient in programming/scripting language Java. • Strong experience in API Automation using tools like Rest Assured. • Should have understanding of Webhook testing and automation. • Should have experience in tools like Maven, Git etc. • Experience in testing web applications. Chatbots testing a plus • Complete ownership of testing for a particular product/feature • Experience in Analyzing user stories and designing the test cases for manual and automation testing • Well versed with Usability, Functional, System, Regression, Localization and Smoke/Sanity testing, ensuring 100% coverage of the requirements • Excellent diagnostic and problem-solving skills. Demonstrated capability of analyzing issues and getting to the root cause with precision and focus

Benefits

• Remote First Policy • Comprehensive Insurance Policy • A chance to have a big impact early in your career

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