Senior Product Designer

November 15, 2024

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Logo of interface.ai

interface.ai

interface. ai is a company specializing in AI-driven solutions for the financial services industry. They offer advanced voice and chat AI technologies that enhance telephone banking experiences through voice biometrics and authentication solutions. Their generative AI is designed to integrate seamlessly with banking systems, automating call center operations and improving customer experience by providing secure, scalable AI solutions for financial services. interface. ai's platform is pre-built specifically for banks and credit unions, enabling significant enhancements in operational efficiency and customer engagement while driving revenue growth through personalized financial insights.

NLP β€’ AI β€’ ML β€’ Chatbots β€’ Artificial Intelligence

πŸ“‹ Description

β€’ Lead the design process from concept to delivery, collaborating closely with product managers, engineers, and other cross-functional teams. β€’ Conduct user research, gather insights, and translate findings into actionable design solutions. β€’ Develop wireframes, prototypes, and high-fidelity designs for web and mobile applications, with a keen focus on usability and accessibility. β€’ Design conversational interfaces for AI-driven interactions, leveraging natural language processing (NLP) and machine learning to deliver personalized and efficient user experiences. β€’ Iterate on designs based on user feedback, usability testing, and data-driven insights to continuously improve product performance. β€’ Establish and maintain design guidelines, patterns, and best practices to ensure consistency across all digital touchpoints. β€’ Mentor and provide guidance to future members of the design team as the team grows, fostering a culture of creativity, collaboration, and continuous learning.

🎯 Requirements

β€’ Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field. β€’ 5+ years of experience in product design, with a strong portfolio showcasing expertise in conversational AI and banking products (experience in fintech is preferred). β€’ Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc. β€’ Deep understanding of user-centered design principles and methodologies, with a proven track record of delivering innovative and user-friendly digital experiences. β€’ Experience designing conversational interfaces and familiarity with AI platforms (e.g., Dialogflow, IBM Watson, etc.). β€’ Knowledge of banking industry trends and best practices is preferred. β€’ Excellent communication and collaboration skills, with the ability to effectively articulate design decisions and rationale to stakeholders at all levels. β€’ Strong problem-solving skills and a passion for tackling complex design challenges in a fast-paced, agile startup environment.

πŸ–οΈ Benefits

β€’ Remote First Policy β€’ Medical/Dental/Vision Insurance β€’ PTO & Holidays β€’ Life Insurance

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