VP of Engineering - India

December 20, 2024

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Logo of interface.ai

interface.ai

NLP • AI • ML • Chatbots • Artificial Intelligence

Description

• interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. • The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI. • As the VP of Engineering (India), you will be a key member of the executive leadership team, driving the strategic direction, execution, and growth of our engineering organization. • You will play a critical role in building scalable, high-quality, and innovative AI products, ensuring alignment with company goals and delivering exceptional value to our customers. • Lead and scale a high-performing engineering organization, including Backend, Frontend, and QA teams, fostering a culture of innovation, collaboration, and excellence. • Collaborate closely with product, design, and business stakeholders to align engineering initiatives with company objectives and deliver industry-leading conversational AI products. • Oversee the technical roadmap, ensuring on-time delivery of scalable, high-quality, and robust solutions that meet business needs and customer expectations. • Develop and drive the technical vision, architecture, and strategy to support long-term growth and scalability of our Enterprise SaaS platform. • Provide mentorship and technical guidance to engineering leaders, empowering teams to solve complex problems and grow professionally. • Build and optimize engineering processes, ensuring adherence to best practices, agile methodologies, and company engineering standards. • Spearhead recruitment, hiring, and retention efforts to attract top engineering talent and grow a world-class technical team. • Act as a bridge between engineering, product, and executive leadership to ensure technical decisions align with business priorities. • Drive innovation by staying at the forefront of emerging technologies and industry trends, particularly in AI and enterprise software. • Ensure the security, scalability, and reliability of our products while implementing data protection and compliance best practices. • Own and manage engineering budgets, resource planning, and vendor relationships, ensuring efficient and cost-effective operations.

Requirements

• 15+ years of overall experience in software engineering, with at least 8+ years in a leadership role scaling technical teams and delivering complex products. • Proven experience in leading the development and delivery of Enterprise SaaS products with a focus on scalability, performance, and security. • Strong technical background with expertise in JavaScript, Node.js, and associated frameworks (Express.js, Koa.js, Hapi.js) as well as a hands-on understanding of NoSQL and Relational databases. • Knowledge of modern cloud infrastructure (AWS, Azure, GCP) and DevOps best practices. • Demonstrated experience designing and implementing low-latency, high-availability, and high-performance applications. • Exceptional problem-solving skills, with a proactive and strategic approach to identifying technical and organizational improvements. • Proven success in building, mentoring, and scaling large engineering teams in a high-growth startup environment. • Experience in driving agile development processes, CI/CD practices, and engineering excellence across cross-functional teams. • Strong understanding of real-time systems, including web sockets, long-polling, and server-sent events. • Ability to collaborate effectively with C-level executives, product teams, and external stakeholders. • Exceptional leadership, communication, and organizational skills, with a track record of influencing at all levels of the organization. • Passion for innovation, particularly in AI and its transformative role in industries like banking and financial services. • Experience in a high-growth startup scaling from 50-200+ employees. • Previous experience working in AI or Conversational AI products is preferred.

Benefits

• Remote First Policy – Flexibility to work from anywhere. • Comprehensive Insurance Policy – Coverage for you and your family. • Leadership Impact – Opportunity to build and scale the engineering organization, shaping the future of AI in the financial services industry.

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