Account Manager

August 14

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Interiors International

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is a company that acts as both the designer and the contractor in the creation of first-class level interiors.

Architecture • Interior design • Project management • General contractor

11 - 50

Description

• Nurturing and expanding customer relationships within a portfolio of Enterprise accounts • Driving customer retention, securing renewals, and identifying growth opportunities

Requirements

• Bachelor’s degree or five years of experience in lieu of degree. • 3+ years of account management experience, preferably in software delivery within an agency, technology provider, or client-side role, particularly within the pet care industry. • Strong analytical skills with the ability to derive insights from data. • Exceptional time management and organizational skills. • Proven customer service excellence and communication abilities. • Experience in understanding market trends and anticipating changes. • Ability to identify and articulate client expansion opportunities, backed by data-driven recommendations. • Proficient in quickly understanding project scope and requirements, and in effectively communicating solutions. • Demonstrated success in meeting key performance indicators and consistently achieving targets. • Strong ability to navigate complex client situations, addressing concerns proactively and positioning solutions positively. • Flexibility and adaptability in managing change and conflicting priorities in a dynamic, entrepreneurial environment. • Familiarity with ticket management software is a plus. • Exceptional written and verbal communication skills, with a high attention to detail and organization.

Benefits

• $1,000 employee referral bonus • Discretionary bonuses • Long term incentives • Flexible paid vacation/personal time policy • 6 weeks paid parental leave