Technical Client Success Manager

September 12

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interop.io

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Building smarter financial desktops! Simplify user experience with the most intelligent desktop integration platform.

UX • Application Integration • Application Metrics • Financial Technology • Desktop Interop

51 - 200

Description

•Build strong relationships with clients •Provide support, guidance, and personalized assistance to achieve goals •Thrive in a client-focused environment with a passion for technology

Requirements

•Partner with customers to ensure the best use of the product •Act as a product expert, continuously improving product knowledge •Manage customer expectations in their overall interop.io experience •Develop a repeatable, scalable, and meaningful account program •Collaborate with cross-functional teams to ensure a seamless customer experience •Work closely with the Sales team to identify opportunities for growth •Conduct regular check-ins with clients to assess their satisfaction •Develop client use cases & case studies •Document technical issues, analysis, and communication with clients

Benefits

•Competitive compensation package •The freedom to work from home or the office •25 days with up to 8 extra bonus days paid annual holiday •Premium healthcare and dental package •Free Multisport card •Food vouchers •Access to an employee Well-being program •Long-term employee value distribution scheme (LEVD) •Modern office space at Campus X, recreation zones, and spacious rooftop terrace •Generous refer-a-friend program