2nd Level Support Specialist - Automotive

November 6

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inventYOU IT Consulting

IT Consulting and Nearshoring

11 - 50

Description

β€’ Are you an experienced 2nd Level Support Specialist with a strong customer focus and a passion for the automotive industry? Join our team to provide top-tier support for one of our clients in Germany's automotive sectorβ€”all from the comfort of remote work. β€’ Provide 2nd level support, handling technical issues and troubleshooting to ensure seamless operations. β€’ Work closely with internal teams and client stakeholders to resolve incidents efficiently. β€’ Support and maintain system functionality with basic technical skills in SQL and Unix. β€’ Communicate effectively with both German- and English-speaking teams and customers.

Requirements

β€’ 2nd level support experience in a technical environment. β€’ Basic knowledge of SQL and Unix to perform essential tasks and troubleshooting. β€’ German and English language skills (fluent/proficient). β€’ ITIL Foundation certification is a plus.

Benefits

β€’ Competitive salary and benefits package. β€’ Opportunities for professional development and career advancement. β€’ Collaborative and innovative work environment.

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