Ingersoll Rand
Ingersoll Rand is a global company focused on innovation and sustainability within the industrial sector. With a core commitment to improving lives through effective and energy-efficient solutions, Ingersoll Rand develops groundbreaking technologies that enhance efficiency and performance across various industries. The company places a strong emphasis on diversity, equity, and inclusion, nurturing a culture that values unique perspectives and fosters a sense of belonging among its workforce.
Efficiency • Engineering • Compressed Air • Vacuum Pumps • Flow Control Technology
Customer Service Representative
6 days ago
Ingersoll Rand
Ingersoll Rand is a global company focused on innovation and sustainability within the industrial sector. With a core commitment to improving lives through effective and energy-efficient solutions, Ingersoll Rand develops groundbreaking technologies that enhance efficiency and performance across various industries. The company places a strong emphasis on diversity, equity, and inclusion, nurturing a culture that values unique perspectives and fosters a sense of belonging among its workforce.
Efficiency • Engineering • Compressed Air • Vacuum Pumps • Flow Control Technology
📋 Description
• Manage and enter orders into ERP system • Run reports to monitor and correct on line orders • Communicate with customers via email, Sales Force or telephone regarding open orders • Work with various departments to ensure excellent communication • Source information via SAP, lead-time sheets and purchasing tracking log • Create and understand the credit and debit process for returns • Create freight claims for damaged or lost shipments • Help resolve accounts receivable issues • Create quotes for units, parts and repair opportunities • Communicate and support the Sales team with ship dates • Complete special projects and perform other duties as assigned • Participate in continuous improvement activities
🎯 Requirements
• High School diploma or GED required • 5+ years of experience with Product and/or customer service • 3+ years of experience with ERP systems (SAP, Oracle, Microsoft, etc)
🏖️ Benefits
• Health care options like medical and prescription plans • Dental and vision coverage • Wellness programs • Life insurance • Robust 401(k) plan • Paid time off • Employee stock grant
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