Bilingual Customer Service Representative, Spanish

March 22

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Logo of Omni Interactions

Omni Interactions

Omni Interactions is a flexible BPO partner that leverages a global talent pool to provide high-quality customer service solutions across various industries. With a network of over 110,000 pre-vetted agents, Omni specializes in back-office customer service, sales, and technical support, offering unmatched scalability and efficiency. Their services cater to clients in sectors such as healthcare, financial services, and retail, ensuring exceptional customer experiences while delivering substantial cost savings.

Call Center β€’ Customer Service β€’ Outsourcing β€’ Gig Work β€’ Gig Economy

1001 - 5000 employees

Founded 2016

🀝 B2B

πŸ“‹ Description

β€’ Provide customer service for Fortune 500 companies. β€’ Interact with customers through inbound phone calls, chat, and email. β€’ Work in a quiet and secure environment with required technology.

🎯 Requirements

β€’ Exceptional written and verbal communication skills in English AND Spanish. β€’ Proven track record in customer service and delivering outstanding customer care. β€’ Attention to detail with strong problem-solving skills. β€’ Friendly, empathetic tone, and professional demeanor. β€’ Self-motivated, proactive, and resourceful mindset. β€’ Proficient in using technology, including computer applications and software.

πŸ–οΈ Benefits

β€’ Additional incentives available based on client and performance metrics. β€’ Ability to create a work schedule that fits your needs.

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1001 - 5000

The Sales Ops Support Rep processes sales orders and ensures customer satisfaction for C1's communications technology.

March 21

Assist Account Manager and customers during order fulfillment while providing exceptional service. Manage calls and prepare orders for customer satisfaction.

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