Accredited Training Programs Support Specialist

5 days ago

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Logo of ISACA

ISACA

ISACA is a global association that focuses on empowering individuals and organizations to achieve business excellence through up-to-date education, training, and certification in cybersecurity, governance, and risk management. They offer various resources, professional development programs, and advocacy efforts to support professionals in the technology domain.

Global association โ€ข risk โ€ข governance โ€ข cybersecurity โ€ข IT audit

๐Ÿ“‹ Description

โ€ข The Support Specialist provides vital administrative and operational support to the Principal, ATP, coordinating a global network of trainers. โ€ข Key responsibilities include maintaining trainer records, assisting with recruitment and performance evaluations, supporting program coordination, and administering technology platforms such as the Accredited Trainer Portal. โ€ข This role enhances training quality and contributes to the organization's global expansion efforts.

๐ŸŽฏ Requirements

โ€ข Field of Study: Business Administration, Education or Training, Communications or Marketing. โ€ข Minimum Years of Experience Required: 1-3 years โ€ข Basic project management experience โ€ข Experience working in a matrixed organization โ€ข Exposure to working with diverse, global audiences โ€ข Experience in an entrepreneurial environment supporting and executing programs โ€ข Preferred Field of Study: Business Administration, Training, Communications, or Marketing โ€ข Preferred Years of Experience: 3-5 years โ€ข Experience in a similar support role within a training or educational organization, including hands-on involvement with training program administration and technology platforms. โ€ข Familiarity with global training operations and management of a diverse network of trainers. โ€ข Proven track record in optimizing administrative processes and supporting strategic initiatives. โ€ข Advanced skills in coordinating multiple projects, maintaining detailed records, and utilizing training management systems. โ€ข Strong interpersonal and communication skills, with a demonstrated ability to work effectively with stakeholders at various levels.

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