Welcome to Ista Solutions, your go-to remote staffing solutions provider. We understand the challenges businesses face when managing their workflows and finding the right people to execute their vision. That's why we exist—to be your dedicated partner in growth.

Here are some reasons why our services are a must-have for your business:

-We provide tailor-made workflow solutions that cater to your unique business requirements, helping you streamline your operations, reduce the turnaround time, and maximize efficiency.
-Our agents are skilled, experienced, and solely focused on your company. They are trained to deliver outstanding results while working closely with your team and adhering to your company's culture.
-We leverage our global resources to provide comprehensive support for your business, including technical assistance, billing services, and recruitment. This way, you can focus on growing your business while we take care of the back-end operations.

At Ista Solutions, we believe in the power of building strong relationships with our clients. We strive to be your long-term partner in success, providing ongoing support and guidance to help you navigate through any challenges that may arise.
We understand the importance of transparency and honesty in business. That's why we pride ourselves on being open, ethical, and straightforward in all our client interactions.

Without Ista, healthcare companies commonly face:

-Overburdened workforce
-Increased demand for productivity
-The need to reduce operational costs
-The lack of specialized expertise in-house
-Difficulty finding reliable remote staff

We know that these problems can have a big effect on the growth and success of your business, which is why we're here to offer you complete remote staffing solutions. Whether you need customer service support, technical assistance, or a team of virtual assistants, we have the expertise to help you achieve your business goals.

iSTA Solutions

Sales

Engage potential clients and secure sign-ups for dental services aimed at nursing homes.

• Follow-Up on Leads: Reach out to warm leads who have shown interest in dental services for nursing homes.
• Service Promotion: Clearly and persuasively communicate the benefits of dental service packages tailored for nursing home residents.
• Close Sales: Use your sales skills to encourage potential patients to sign up for our services.
• Customer Relationship Management: Maintain accurate records of interactions with potential patients in the CRM system, ensuring all follow-ups and tasks are documented.
• Customer Service: Provide exceptional customer service by answering any queries, resolving issues, and ensuring a positive experience throughout the sign-up process.

Outbound Call Centre Sales Agent - USA Hours (Remote)

Customer Support

Support airline industry customers as an Inbound Customer Service Representative.

• Skilled and passionate Inbound Customer Service Representatives needed for airline industry support
• Opportunity to work with professionals and provide excellent customer service

Inbound Customer Service Representative

Assist customers with airline inquiries and provide exceptional service.

• Handle inbound and outbound customer inquiries through calls, emails, and chat
• Provide accurate information and assistance regarding flight reservations, bookings, cancellations, and general inquiries
• Troubleshoot and resolve customer complaints and issues with empathy and professionalism
• Ensure high customer satisfaction by delivering excellent service and going the extra mile to exceed expectations

Airline Customer Support

Machine Learning Engineer

Develop machine learning models for business solutions in an outsourcing company.

• Develop and implement machine learning models to solve complex business problems from the ground up.
• Use algorithms such as Random Forest, Gradient Boosting, and AutoML to enhance model performance.
• Ensure models are scalable and maintainable.
• Perform detailed data analysis to extract meaningful insights.
• Conduct feature engineering to improve model accuracy.
• Validate and clean data to ensure high-quality datasets for model training.
• Communicate findings and recommendations to stakeholders in a clear and concise manner.
• Collaborate with team members to integrate models into existing systems and workflows.
• Create dashboards and visualizations using Python libraries such as Dash, Streamlit, Panel, and Bokeh.
• Present data-driven insights through interactive and user-friendly dashboards.
• Provide regular reports on model performance and business impact.
• Apply machine learning techniques to healthcare-specific problems.

Machine Learning Developer

Software Engineer

• Provide support to Operations by providing reporting needs that meet client requirements
• Design and develop metrics and reports, dashboards, and analyses to drive key business decisions
• Conduct large-scale data analysis and modelling to derive actionable insights
• Review outputs for trends
• Work with the team to conduct root cause analyses and communicate improvement recommendations

Remote Jobs at iSTA Solutions

iSTA Solutions

Outbound Call Centre Sales Agent - USA Hours (Remote)

iSTA Solutions

Inbound Customer Service Representative

iSTA Solutions

Airline Customer Support

iSTA Solutions

Machine Learning Developer

iSTA Solutions

Power Query & DAX Developer

iSTA Solutions