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ITM (International Trust Machines Corporation)
Global leader for both the solution of blockchain scaling and provision of proprietary blockchain-enabled ICs.
1 - 10
Web3 Digital Identity Support Specialist
July 16
ITM (International Trust Machines Corporation)
Global leader for both the solution of blockchain scaling and provision of proprietary blockchain-enabled ICs.
1 - 10
Description
• Provide frontline support to end users • Troubleshoot and resolve technical issues • Guide users through setup and configuration • Collaborate with cross-functional teams • Document support processes • Stay updated with industry trends • Provide user feedback
Requirements
• Educated in Computer Science, Information Technology, or related field • Proven experience in technical support role • Strong understanding of digital identity concepts • Familiarity with blockchain networks • Excellent troubleshooting and analytical skills • Exceptional communication skills • Proactive mindset • Experience with documenting processes
Benefits
• Competitive base salary • Equity + token incentives + benefits • Medical, dental, vision, and 401(k) insurance • Up to 16 weeks of paid parental leave • Work from home • Open Vacation Policy
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