ePayments Sales and Support Specialist

3 days ago

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Jackrabbit Technologies

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World class customer support that clients rave about • Maintaining a rapid-fire software enhancement schedule • Clients across the United States and in more than two dozen countries • Enabling children's activity centers to leverage technology to prosper • Providing industry-leading business management software to class based businesses

51 - 200 employees

☁️ SaaS

🤝 B2B

📚 Education

Description

• Play a pivotal role in connecting with and selling Merchant Services to ePayments prospects. • Provide exceptional support to all ePayments clients. • Utilize knowledge of the ePayments ecosystem to promote integrated solutions, troubleshoot issues, and ensure a smooth onboarding process.

Requirements

• High school graduate; a university, college, or technical school degree is an asset. • 3+ years of experience in a technical support or service role. • Merchant service sales experience is a plus. • Knowledge of the ePayments ecosystem and QuickBooks is an asset. • Familiarity with the Jackrabbit Class Management system is advantageous. • Experience in ePayments or financial products is beneficial. • Excellent written and verbal communication skills. • Strong aptitude for technology, including proficiency in multiple internet browsers, Google Drive products, and Microsoft Office Suite. • Strong time management skills, self-motivation, and adaptability to changes in software processes or team procedures.

Benefits

• Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts. • Company-Paid Disability and Life Insurance. • Opportunity to elect Critical Illness and Accident Insurance. • Paid Time Off, Paid Parental and Sabbatical leaves. • Annual allowance for professional development. • Paid Time to volunteer in your community.