Salesforce Administrator

April 16

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Jama Software

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Jama Software is a leading provider of requirements management and traceability software, known as Jama Connect. This platform intelligently improves product requirement quality and auto-detects risks in product development, helping teams across industries like aerospace, automotive, medical devices, and financial services. Jama Software streamlines compliance, enhances collaboration, and reduces rework, delays, and cost overruns by providing real-time risk detection and improvement recommendations. It supports multi-disciplinary teams working on complex products, systems, and software to achieve higher quality and faster time-to-market. With a strong focus on industry standards and best practices, Jama Connect is a comprehensive solution to manage product complexity and development processes.

Software • Requirements Management • ALM • Collaboration • Product Delivery

201 - 500 employees

Founded 2007

☁️ SaaS

🏢 Enterprise

📋 Compliance

📋 Description

• Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. • As a Salesforce Administrator, you will be responsible for owning, developing, and driving the day-to-day administration, configuration, support, maintenance, and overall improvement of our Salesforce.com platform. • This role will be responsible for the management of over a dozen applications integrated with our Salesforce.com environment, including some SQL and Java programming. • A strong customer service approach will be required to support frontline marketing and sales teams in a high-performance environment. • Your skills and experience will serve in assessing, prioritizing, and handling daily support requests and driving them to closure.

🎯 Requirements

• BA in Computer Science, Information Systems, or a related technical field. • 2+ years experience working in a SaaS or subscription-based company. • 5+ years of demonstrable experience supporting and administering Salesforce.com. • 3+ years of experience with SQL or equivalent relational databases. • 2+ years of experience in a multi-integrated software solution. • Strong interpersonal communication and presentation skills with an ability to communicate with all levels of the organization. • Multi-system integration management. • High degree of detail orientation with strong analytical skills. • Proven ability to effectively prioritize tasks and manage time in a fast-paced work environment. • Excellent multitasking capabilities, enabling simultaneous handling of multiple assignments without compromising quality or timeliness. • Strong customer-service orientation.

🏖️ Benefits

• Virtual first and culturally diverse work environment spanning 8 countries. • Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions. • Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement. • Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match. • 6 weeks of paid parental leave to bond with your new family member. • Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.