Technical Business Analyst

August 29

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J BANDY CONSULTING LTD

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We help businesses and people to perform better through our bespoke recruitment solutions & improvement plans

sales playbooks • sales improvement • sales playbook • sales coaching • talent

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Description

• Reporting to the Head of Projects, the Technical Business Analyst will; • Take responsibility for the delivery of projects within the Group PMO for the organisation. • Own multiple projects at a time, working closely with business stakeholders to scope and then deliver on time and to budget with the agreed quality & standards. • Be assigned to a functional domain so knowledge of the domain and the industry is expected. • Liaise with internal and external stakeholders at all levels. • Demonstrate excellent investigative and diagnostic skills with the ability to quickly interpret user requirements and produce viable solution proposals. • Lead on discussions relating to functional and non-functional requirements with third party vendors, facilitating proof of concept and product/service evaluation as required. • Provide system level expertise to PMO in qualifying new project requests. • Provide suitable challenge to ensure value for money and alignment with relevant strategies are factors in all decisions. • Understand the structure, policies, and operations of the organisation, and recommend and present solutions that achieve the strategic objectives.

Requirements

• Technology and/or Telecoms industry experience working in an IT or customer service environment. • Working knowledge of implementation and configuration of enterprise system solutions such as CRM, PSA or ERP. • Expert in the application of business analysis methods and tools. • Experience in a variety of project management methodologies, e.g., Agile, Waterfall, Hybrid. • Solid knowledge of the principles of applications and solutions, including Cloud (AWS and Azure), SaaS, Paas, Iaas, Networking, Data Analysis & Mining. • Detail oriented individual with the ability to quickly assimilate and apply new concepts, business models and technologies. • Ability to learn quickly and think creatively. • Evidence of tenacity and patience, with a proven ability to use negotiating, influencing and networking skills to remove obstacles encountered. • Excellent communication skills across technical and business stakeholders. • Excellent presentation skills of simple and complex topics. • Consulting experience (desirable), critical thinking and challenging mindset. • Able to proficiently use Word, Excel, PowerPoint and Visio. • Product Management & Product Ownership understanding and experience would be preferred. • A formal Business Analysis qualification and ability to demonstrate experience of its application. • Agile qualification and ability to demonstrate experience of its application. • BPMN 2 qualification and appropriate experience (desirable). • IT Architecture qualification or certification.