Content Operations Specialist

2 days ago

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JeffreyM Consulting

WebsiteLinkedInAll Job Openings

Digital • Marketing • Channel • Business Operations • social Media

201 - 500

Description

• This is a remote, 12-month contract role that has the opportunity to extend • Our client in the tech industry is hiring a Content Operations Manager. • Responsibilities include: • Manage Content Ops processes, workflows, and systems including DAM, project management instance, and content calendar • Build and maintain documentation for processes and workflows, socializing these where necessary with cross-functional partners to ensure alignment and adherence • Partner with Content Strategists to develop a steady cadence for auditing our in-market content and asset repository, leading optimization and updates to ensure accuracy and brand-consistency • Project manage the development and execution of evergreen and campaign-based content initiatives, including building and maintaining workflows within our project management instance and liaising with partner teams to ensure the successful delivery of work • Support Content Strategists on the development and management of our content architecture, taxonomy, and content journeys • Partner with Content leadership and Data Science to track, analyze and report on the performance of our content programs • Act as conduit between Content and Web team to facilitate efficient content publishing/production across owned web properties • Foster a culture of continuous improvement by proactively identifying and surfacing opportunities for optimization, efficiency, and scalability across Content processes and systems

Requirements

• 4+ years of content operations and/or content management experience • High level of comfort with the hands-on management of content tools and systems, including CMS (publishing and optimizing content), project management platforms (building workflows and managing projects in Jira, Asana, Airtable, etc), editorial calendars, and DAM/content repositories. • Excellent project management and organization skills — runs a tight ship in terms of their work, and is highly detail-oriented • Highly collaborative with a proven track record of working closely with cross functional stakeholders to achieve successful outcomes • Results-oriented thinker who understands and is motivated by ambitious goals and KPIs • Innately curious and eager to learn new things, with a bias for action • Preferred: • Copywriting and/or editorial experience, and the ability to maintain brand and tone consistency across assets and platforms • Sound understanding of SEO best practices and experience working on search intent content • Familiarity with buyer journey mapping and how to implement these concepts into high-performing content journeys • Previous experience managing a Digital Asset Management (DAM) platform • B2B SaaS, software, high tech industry experience

Benefits

• 75% of employee-only Medical & Dental coverage • Vision - opt-in available • 401k • PTO • Laptop • Life Insurance, Disability Insurance, AD&D coverage • Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available