Warranty Closeout Consultant

October 28

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Jones Lang LaSalle Americas, Inc.

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10,000+

Description

• Manage warranty project closeouts, ensuring timely resolution and documentation • Collaborate with internal teams and external partners on defect resolution • Conduct on-site and virtual meetings to address warranty issues pending number & complexity of warranty issues • Analyze warranty claim root causes, identifying trends and systemic issues • Facilitate communication between regional teams, vendors, and project managers • Build relationships with stakeholders to drive successful outcomes • Act as primary contact for complex warranty escalations • Ensure compliance with client standards, policies, and warranty terms • Monitor warranty claim metrics, partnering with Warranty Consultants for improvements

Requirements

• Bachelor's degree in Construction, Business, Project Management, Engineering or equivalent experience • 3+ years in warranty management, construction management, facilities management, or related field • Strong project management and problem-solving skills, root cause analysis experience • Excellent communication skills • Proficient with project management tools and software • Independent worker with effective time management skills • Detail-oriented, organized, and proactive • Willing to travel 50% of the time

Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays