Senior Program Manager - Corporate Account Operations

2 days ago

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American Cancer Society

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cancer • nonprofit • Relay For Life relayforlife.org • Making Strides Against Breast Cancer makingstrideswalk.org • Hope Lodge

5001 - 10000

Description

• Execute income programs and partnerships for an assigned portfolio of corporate/employer accounts • Serves as a connection point for external corporate partner, the ACS sales team and support - fulfillment staff at the Global Headquarters • Ensures goal achievement through effective leadership, working with teams of corporate partners representatives and cross cutting staff from throughout the organization • Manages implementation for a corporate partners portfolio of over $1.6 million • Responsible for directly contributing to overall area revenue goals through current partnership execution, renewals, and upsell opportunities • Serves at the primary point of contact with the liaison to corporate partner during revenue execution of partnership • Executes operational aspects of CEOs Against Cancer (CAC) Chapter(s), corporate initiatives, wellness programs, and other corporate-based activities • Strategizes and activates pipeline development, new sales opportunities, moves management planning, and stewardship planning and execution • Leads the planning directly with external company representatives to develop and deliver effective fundraising platforms • Provides mentorship to new program managers of corporate account operations • Represents American Cancer Society effectively with representatives of all levels from Fortune 1000, large corporations, C-suite level volunteers, community leaders, and distinguished partners • Manages the successful execution of program details such as developing a project plan working with external partner to successfully execute partnership agreement • Collaborate with grant writer or manage corporate grant asks that fall out of scope for grant writer • Drives income program participation with accounts and their employees by working with representatives from the corporate partner company • Supports the market leader to ensure top line, and bottom-line goals are reached as well as compliance with enterprise policies • Builds strong relationships and directly collaborates with staff within the market team and nationwide to leverage external affiliations and accomplish shared goals

Requirements

• Bachelor's degree in business, marketing, related field, equivalent or comparable specific work experience • Preferred five years' experience successfully accomplishing activities for corporate programs and events for a multi-million-dollar organization • Experience should extend to working in a team environment, and in a role related to program/project management and implementations • Experience working in a program or project management setting is preferred • Proven relationship building skills, able to work effectively with teams and individuals to achieve goals • Able to manage and motivate diverse groups and individuals and work successfully as a leader in a team environment • Outcome driven with strong project planning and organization skills • Demonstrated ability in handling multiple priorities, supporting multiple account managers, and tracking to timelines • Remains composed under stress, handles responses to criticism tactfully and takes responsibility for delivering on organizational commitments • Strong market, community and constituent perspective • Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures • Knowledge of product marketing/sales concepts • Strong customer service orientation, with extensive experience in effectively addressing, negotiating, and resolving issues with constituents (internal and external) as they arise • Ability to respond appropriately and effectively to changing circumstances and priorities • Proficient in computer-based applications • Excellent written and verbal communication, presentation, and interpersonal skills

Benefits

• Generous paid time off policy • Medical • Dental • Retirement benefits • Wellness programs • Professional development programs to enhance staff skills