Solution Architect - SAP Field Service Management

March 10

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Logo of Syntax

Syntax

Syntax is a company that provides enterprise cloud solutions focused on SAP and Oracle EBS integrations. They cater to various industries, offering tailored services that enhance operational efficiency through solutions like Hybrid Cloud and Security Beyond ERP. Syntax also emphasizes the importance of professional networking and community engagement, aiming to connect talent with opportunities.

ERP Software and Hardware Implementation • Cloud Hosting & Managed Services • Oracle JD Edwards • iSDM • Security

1001 - 5000 employees

Founded 1972

🏢 Enterprise

📋 Description

• Design and architect SAP FSM solutions to meet business and operational requirements • Lead the end-to-end implementation and integration of SAP FSM with SAP ERP (S/4HANA, ECC), CRM, and third-party applications • Analyze business processes and provide best-practice recommendations to optimize field service operations • Work closely with business stakeholders to gather requirements, translate them into functional designs, and ensure seamless execution • Define integration strategies with SAP Service Cloud, SAP Customer Experience, and mobile solutions • Provide technical leadership, guidance, and best practices for SAP FSM projects • Drive user training, adoption, and change management efforts • Support post-go-live activities, troubleshooting, and continuous improvement initiatives • Stay updated on SAP FSM product updates, roadmap, and emerging technologies

🎯 Requirements

• 10 + years of experience in SAP along with experience in FSM, SAP CS/PM, or related field service management solutions • Hands-on experience with SAP FSM implementation, configuration, and integration • Strong knowledge of SAP S/4HANA, SAP ECC, and SAP Service Cloud • Experience in designing REST APIs, OData services, and middleware integration (SAP CPI, SAP PO, or third-party platforms) • Proven track record in leading SAP FSM projects from inception to completion • Expertise in field service business processes, including work order management, scheduling, resource planning, and mobile solutions • Strong understanding of SAP FSM data models, workflows, and reporting tools • Knowledge of mobile FSM apps and IoT-based field service capabilities • Ability to analyze complex business requirements and translate them into scalable solutions • Excellent communication, presentation, and stakeholder management skills • Strong problem-solving abilities and strategic thinking • Ability to work independently and lead cross-functional teams

🏖️ Benefits

• Competitive, above-average compensation • Global tourist: With us, you can also work from abroad from time to time • Flexible working time models, home office • Attractive benefits, e.g. company pension scheme or various health offers • A modern environment in which the "you" is part of it • Open feedback culture, flat hierarchies and a motivated team • Individual career planning with continuous training and coaching on the job

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