Program Manager - Solution Navigator

Yesterday

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Logo of Johnson Controls

Johnson Controls

Engineering • Manufacturing Operations • Sales • Building Automation • Fire & Hazard Protection

10,000+ employees

Founded 1885

🏢 Enterprise

☁️ SaaS

🔐 Security

Description

• As part of a cross functional team, the Program Manager will be responsible for improving the user experience and value proposition of Solution Navigator, our e-commerce platform for product selection, configuration, and ordering across all channels for our Controls Products business unit. • The Program Manager will communicate customer feedback to our internal IT teams in order to ensure Solution Navigator is a tool that continues to differentiate Johnson Controls in the market. • The role will include leading a team of developers to implement enhancements and bug fixes specific to our project configuration application. • In addition, this person will demonstrate enhancements directly to the sales teams and to customers through webinars, email campaigns, and video trainings.

Requirements

• Required Bachelor’s degree minimum (Engineering Degree highly preferred) • Understanding of integrations between business systems such as API • General knowledge of business systems such as ERP, CRM, e-commerce platforms • Able to lead through influence and have strong teamwork and collaborative skills • Ability to learn the HVAC industry related to manufacturing, building systems, and building owner value • Proficiency with MS Office programs (MS Word, MS Excel, MS PowerPoint), internet software, cloud based services • Travel up to 10% of the time. • Preferred Demonstrate a strong capacity to handle uncertainty, incomplete data sets, the continuous overlap between technical and business offerings • Excellent presentation skills to C-Suite leadership audience with both internal and external clients • Must utilize design & ideation thinking methodology with continuous creative approach to problem solving • Data visualization skills using PowerBI.

Benefits

• Competitive salary and bonus plan • Paid vacation/holidays/sick time • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one • Extensive product and on the job/cross training opportunities with outstanding internal resources • Encouraging and collaborative team environment • Dedication to safety through our Zero Harm policy

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