Prescriber Support Operations - RN licensed

5 days ago

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Journey Clinical

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Psychedelic therapy • Psychedelic medicine • Healthcare • Psychedelic science • Start-up

11 - 50 employees

⚕️ Healthcare Insurance

🧘 Wellness

Description

• Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes. • We have built a turnkey healthtech platform to safely and effectively expand access to a powerful modality known as Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy. • Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes. • This role will also serve as the internal first level of support for medical protocol questions. • Serve as the first level escalation for patient adverse events and internal vigilance events. • Provide ongoing support and feedback to medical staff (e.g., prescription issues, chart audits, monitoring of incomplete notes). • Support onboarding for new medical team members.

Requirements

• 3+ years of experience in nursing (nursing school and/or direct patient care) • 1-3 years of experience in an early-stage startup environment preferred • Psychedelic knowledge preferred • Tech savvy and strong in operations/practice administration • People-first mindset with a desire to help our medical team and patients reach their goals • Highly organized and detail-oriented • Great listening and relationship-building skills • Exceptional verbal and written communication skills where you can craft compelling and concise messages to explain concepts and provide feedback in a positive-active manner • Demonstrated ability to work with key systems (Google Workspace, Squarespace, Zoom, etc.) and comfortability with troubleshooting potential system issues • Demonstrated experience collaborating with internal teams where you thrive in collaborative environments and enjoy problem-solving • Demonstrated ability to learn quickly, iterate, pivot, and move fast with flexibility and adaptability; is not afraid of change but embraces it as an opportunity for innovation and personal growth • Data-driven approach to success using KPIs and analytics to measure goals

Benefits

• Competitive hourly pay • 10-15 hours, Monday and Wednesday • Growth opportunities and a high level of freedom • We aim to set our team members up for success and offer a clear path for career advancement and personal growth • Work with a team of industry-leading experts, who are highly collaborative, disciplined, and who have fun working together • The opportunity to change the way we approach mental health by advancing the mainstream adoption of psychedelic-assisted psychotherapy and making a positive impact on the lives of 100M+ people who are suffering from depression and anxiety in the US today!