Prescriber Support Operations - RN licensed

December 20, 2024

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Journey Clinical

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Journey Clinical is a platform specializing in psychedelic-assisted psychotherapy for mental health treatment. The company partners with licensed mental health professionals to offer evidence-based treatments, starting with Ketamine-Assisted Psychotherapy (KAP). Journey Clinical provides therapists with the tools to deliver safe and effective KAP, reporting improvements in depression and anxiety clinical scores for 87% of patients after two medical visits. The company collaborates with a world-class medical team for comprehensive care that includes KAP screening, prescriptions, outcome monitoring, and psychiatric medication management. Journey Clinical focuses on holistic mental health treatments in partnership with trusted therapists to address the root causes of mental health issues.

Psychedelic therapy • Psychedelic medicine • Healthcare • Psychedelic science • Start-up

11 - 50 employees

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes. • We have built a turnkey healthtech platform to safely and effectively expand access to a powerful modality known as Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy. • Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes. • This role will also serve as the internal first level of support for medical protocol questions. • Serve as the first level escalation for patient adverse events and internal vigilance events. • Provide ongoing support and feedback to medical staff (e.g., prescription issues, chart audits, monitoring of incomplete notes). • Support onboarding for new medical team members.

🎯 Requirements

• 3+ years of experience in nursing (nursing school and/or direct patient care) • 1-3 years of experience in an early-stage startup environment preferred • Psychedelic knowledge preferred • Tech savvy and strong in operations/practice administration • People-first mindset with a desire to help our medical team and patients reach their goals • Highly organized and detail-oriented • Great listening and relationship-building skills • Exceptional verbal and written communication skills where you can craft compelling and concise messages to explain concepts and provide feedback in a positive-active manner • Demonstrated ability to work with key systems (Google Workspace, Squarespace, Zoom, etc.) and comfortability with troubleshooting potential system issues • Demonstrated experience collaborating with internal teams where you thrive in collaborative environments and enjoy problem-solving • Demonstrated ability to learn quickly, iterate, pivot, and move fast with flexibility and adaptability; is not afraid of change but embraces it as an opportunity for innovation and personal growth • Data-driven approach to success using KPIs and analytics to measure goals

🏖️ Benefits

• Competitive hourly pay • 10-15 hours, Monday and Wednesday • Growth opportunities and a high level of freedom • We aim to set our team members up for success and offer a clear path for career advancement and personal growth • Work with a team of industry-leading experts, who are highly collaborative, disciplined, and who have fun working together • The opportunity to change the way we approach mental health by advancing the mainstream adoption of psychedelic-assisted psychotherapy and making a positive impact on the lives of 100M+ people who are suffering from depression and anxiety in the US today!